Privacy Policy

Introduction

FLF Media respects your privacy and is committed to protecting personal information collected through our website, communications, and done-for-you website launch services.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

FLF Media does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing or promotional purposes.

Information We Collect

FLF Media may collect the following types of information:

• Name
• Email address
• Phone number
• Business name
• Website information
• Inquiry or service request information
• Payment information where applicable
• Communication preferences
• Opt-in records and consent timestamps for SMS or other communication channels
• IP address, browser type, device information, cookies, analytics, and website usage data

How We Use Information

FLF Media may use information to:

• Respond to inquiries
• Provide requested services
• Communicate about accounts, appointments, support, or requested services
• Send service-related or operational communications
• Send text messages only where the user has provided consent
• Maintain records of communication preferences and consent
• Improve website functionality, services, and user experience
• Support fraud prevention, security, and recordkeeping

SMS Messaging & Compliance

• Users only receive SMS if they have explicitly opted in.
• FLF Media maintains records of opt-in actions and consent timestamps.
• Users can opt out at any time by replying STOP.
• Users can reply HELP for support or contact FLF Media directly.
• Message frequency varies based on the user's interaction and requested services.
• Standard message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• FLF Media does not send promotional SMS without proper consent.

Information Sharing & Disclosure

• FLF Media does not sell or rent personal information.
• Information may be shared only with service providers needed to operate the business, such as payment processors, scheduling tools, or communications providers.
• Those providers must maintain confidentiality and security.
• Text messaging originator opt-in data and consent are not shared with any third parties except where necessary to deliver the SMS services requested by the user, such as messaging platforms or carriers.
• Mobile information is never shared with third parties or affiliates for marketing or promotional purposes.

Data Security

FLF Media uses reasonable administrative, technical, and physical safeguards to protect personal information, including secure access controls and data protection measures.

Cookies & Analytics

Cookies and similar technologies may be used to:

• Analyze traffic
• Remember preferences
• Improve website functionality and user experience

User Rights & Choices

Users may:

• Request access to or correction of their information
• Unsubscribe from marketing emails
• Reply STOP to opt out of SMS
• Withdraw consent for future communications where applicable

Third-Party Links

The website may contain third-party links and FLF Media is not responsible for the privacy practices of those external sites.

Changes to Privacy Policy

FLF Media may update the Privacy Policy from time to time and the latest version will be posted with the effective date.

Contact Information

• Business Name: FLF Media
• Phone: (800) 555-0199
• Email: support@flfmedia.com
• Website: flfmedia.com